Solmar’s Tours S.A. system of management is covering the services of Land Road Transport and the Tourists Transfers of people. The company is recognized as a spot of report on the quality’s, dedications and effectiveness’s sectors for the stakeholders and the customers.
To achieve its goals, all the members of the company are participating responsibility, and the most of them are working with the management of Solmar Tours S.A., which this sector has the power and the authority to implement the policy at all the levels of the company.
The most important objectives of company are the following:
- The support and the happiness of the customers from the quality of services.
- The technical knowledge, which will face all the present and future needs of the customers.
- The implementation of the regular national and European Environmental legislature.
- The minimum charge of the natural environment and the maximum use of natural and energetical resources.
- The company’s help for the protection of the environment with the correct management of the solid, liquid, and gaseous rubbishes.
According to this box, as general goals of the system management are the followings:
- The supply of high-quality services for the needs of each customer.
- The study of the present and future needs of the customers.
- The correct way of assessment and the improvement of the characteristics and expertise of services, which it includes the company to its portfolio. Also, at any sector that it is effectiveness of its processes, they can optimize the management system of each feature.
- Unstoppable study for the goals and the quality at the level of the company, on functional level each part of the company or other objectives and features. These goals are established and evaluated by the senior management of Solmar Tours SA.
- Allocation of the necessary resources for the smooth, efficient, and effective operation of each part of the company.
- Investment in the continuous training, information and learning of the company’s executives to promote the quality in each of their activities.
- Specialized training programs and adaptation to new requirements.
- Configurations of the company’s culture, which the participation of the employers in the process of taking decisions is important.
- The study, counting and evaluation of the significant parameters and the processes, which ensure the quality of the parameters.
- Compliance with the current legislation regarding the services and the activities of the company.
- Continuous awareness of staff on environmental issues.
- Continuous effort to reduce the potential impact on the environment through the improvement of the services provided.
- Maintaining and strengthening the prestige of SOLMAR TOURS SA in terms of environmental protection.
To achieve the goals, that are referenced on the text, Solmar Tours S.A. has created and install one system of management, which it is designed according to the protype of ΕΝ ISO 9001:2015 & ISO 14001:2015.
The management of Solmar Tours S.A. has bind to provide all the required resources to achieve the referenced goals and for the:
- Continuous improvement of the System management.
- The ways of solving the problem of the pollution.
- The compliance with the legislation and other requirements, which company has signed.